Return & Exchange Policy

Download to complete "Return &  Exchange Policy Form" (pdf format 211KB)

Before any exchange, credit or return can be actioned for your uniform, you must call Australian Clothing Company for an RA Authorisation number. Please call 0393221800.

An RA number for an exchange will only be provided if your return meets the following criteria;

1. Goods are unworn
2. Goods are in original packaging with tags
3. Goods are returned within 14 days of receipt of goods.
4. Lead time for replacement is 7-14 days

An RA number for a return/credit will only be provided if your return meets the following criteria;

1. Goods are faulty – Investigation takes 2-3 weeks
2. Goods have been received in error - Investigation takes 2-3 weeks